Returns Policy

Effective Date: 12 October 2023

1. Return Eligibility:

At JayKay, we want you to be completely satisfied with your purchase. If for any reason you are not, you may request a return under the following conditions:

  • Request Timing: You must initiate your return request within 30 days of receiving your product.
  • Product Condition: The product must be in its original condition, unaltered, and unused.
  • Proof of Purchase: You must provide proof of purchase, such as an order confirmation or receipt.

2. Return Process:

  • Contact Us: To request a return, please contact our customer support team at to receive return authorization.
  • Return Packaging: Ensure the product is securely packaged, including all original packaging, accessories, and documentation.
  • Shipping Responsibility: Please note that you are responsible for the cost of return shipping, except in cases where the return is due to a defect or an error on our part.

3. Inspection and Refund:

Once we receive the returned product and inspect it, we will process your refund within a reasonable timeframe. The refund will be issued using the original payment method used for the purchase.

4. Contact Us:

If you have any questions or concerns about our Returns Policy, or if you wish to request a return, please don’t hesitate to contact us at

Thank you for choosing JayKay, where we’re committed to delivering the highest quality aviation communication solutions.